Aesthetics
Jun 19, 2025
Jun 19, 2025
Turning Revenue Cycle Management Into a Growth Lever
In this episode, Skytale’s President and Head of Consulting, Annie Robertson Hockey, and Greg Mahoney, Associate Director of Management Consulting, discuss why revenue cycle management (RCM) is more than just back-office operations, and why it’s becoming a strategic priority for healthcare and dental organizations.
Together, they unpack the common breakdowns in revenue cycle performance, including gaps in eligibility verification, denial management, and coding accuracy which are issues that often go unnoticed but significantly impact collections and margin. They also discuss how Skytale’s new RCM consulting capability is built to support organizations at all stages of maturity whether it’s a single-site group looking to clean up workflows, or a multi-location platform preparing for scale. The service combines performance audits, workflow redesign, automation strategy, and vendor or internal team alignment to create sustainable, measurable outcomes.
Whether you’re managing billing in-house or through a vendor, this conversation offers clarity on how to approach RCM with intention, structure, and measurable impact.
Click the link below to learn more about our RCM Consulting Services.
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