Implementing a Dental Membership Program in 2023
A dental membership program is like a subscription service for your patients. It allows patients to pay a set fee for a membership “package” that includes annual cleanings, x-rays, and preventative services. In addition, it offers discounted elective or restorative care procedures. We can think about it as a discounted fee-for-service plan. Brad James, Manager […]
Grow Your DSO With Better Patient Experiences
A DSO’s success depends on several factors. But a primary driver is patient case acceptance. And you can grow your DSO by improving the patient experience to boost case acceptance. Originally published in DEO Magazine, this article teaches DSO owners and healthcare practitioners how to excel in patient care. You could see your case acceptance […]
The Differences Between a Boutique DSO and Large DSO
When it comes to the dental industry, there are several key terms to know. First, what is a dental service organization (DSO) and how is it different from a dental practice? A dental service organization (DSO) is a form of corporate dentistry where an umbrella company acquires other dental practices. The umbrella company manages each […]
Case Acceptance Strategies to Help Dental Practices Follow Up
Dental case acceptance is like sales–it takes communication, patience, and follow-up. Sure, you might have excellent services to offer. But if patients never hear about their options or forget as soon as they walk away, you’ll never get a second date. Therefore, try employing these case acceptance strategies to improve your relationships with patients, increase […]
5 Customer Service-Focused Case Acceptance Strategies
What is case acceptance? Dental case acceptance can be defined as a patient’s agreement to proceed with diagnosed procedures. A dental practice’s case acceptance rate or percentage is the number of accepted cases divided by the total number of cases (accepted and declined) presented to patients for treatment. And case acceptance strategies can increase profit […]